Website: spotifygiftcards.com
Business Name: Spotify Gift Cards
Address: Final 12 Calle Poniente pasaje papini casa 242 San Salvador, San Salvador, El Salvador, PIN: 1102
Email: spotify@bdebtech.in
Business Type: Individual Business
1. Overview
At Spotify Gift Cards, we strive to ensure customer satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand your rights regarding returns, exchanges, and refunds.
2. Digital Products
Our products include Spotify Gift Cards and Premium Plans, which are digital goods delivered electronically. Once a digital product is delivered, it cannot be returned or exchanged due to its nature.
3. Refunds
Refunds will only be issued under the following circumstances:
- Non-Delivery of Product: If you do not receive your digital gift card or Premium Plan within the specified delivery time (usually within 24 hours), please contact us immediately at spotify@bdebtech.in. We will investigate and issue a refund if applicable.
- Duplicate Purchase: If a duplicate order is placed due to a technical error, please notify us within 24 hours. Refunds for duplicate purchases will be processed once verified.
4. Eligibility for Refunds
To be eligible for a refund, you must provide proof of purchase, such as the order confirmation email and transaction details. Refund requests must be submitted within 14 days of the original purchase date.
5. Refund Process
Refunds will be processed within 7 business days after approval and will be credited back to the original method of payment. Please note that it may take additional time for the funds to reflect in your account, depending on your payment provider. (Refund processing time: The amount of time it takes for the customer to receive a refund = 7 days)
Restocking fee: Percentage of product price 40%.
6. Non-Refundable Cases
We do not issue refunds for the following reasons:
- Change of mind after purchase.
- Incorrect or incomplete email address or contact details provided by the customer.
- Any attempt to redeem the gift card or Premium Plan after delivery.
7. Contact Information
If you have any questions or need assistance with your purchase, please contact us at spotify@bdebtech.in.